Privacy Policy

Effective Date: 30 December 2025

CarPickr (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use the CarPickr platform.

Information We Collect

When you submit an enquiry through CarPickr, we may collect:

  • Full name
  • Email address
  • Phone number
  • Vehicle preferences and enquiry details
  • Location (suburb/state)
  • Any additional information you voluntarily provide

How We Use Your Information

We collect your information to:

  • Connect you with participating dealerships based on your enquiry
  • Share your enquiry details with requested or relevant dealerships
  • Improve our platform and user experience
  • Respond to enquiries or support requests

Sharing Your Information

By submitting an enquiry, you consent to your information being shared with:

  • Selected or participating automotive dealerships
  • Service providers assisting with platform operations (e.g. hosting, analytics)

Your information is only shared for the purpose of responding to your enquiry. <br/>We do not sell your personal information.

Dealership Contact

Data Storage & Storage

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access. Data may be stored using secure third-party systems.

Data Retention

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.

Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information

Requests can be made via: hello@carpickr.com.au

Complaints

If you have a privacy concern, please contact us. We will respond within a reasonable timeframe.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.